Customer service counters are transaction-based work areas where information is shared and/or transactions occur between people on both sides of a work surface. For those and similar environments such as bank branches and hotel front desks, the area in front of any service counter must be at least 30 inches by 48 inches and parallel or perpendicular to the service counter. The counter should be at least 36 inches long and a maximum of 36 inches off the floor. The area must also have an accessible route.
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Products Service Self-Service Combination Island End Cap Counter Mobile Markets Supermarket C-Store Healthcare K-12 Education Higher Education Business & Institutions Travel & Entertainment QSR Resources Design Guides Spec/Tech Sheets and Manuals Product Literature White Sweep Images Environmental Images Product Videos How-To Videos CUSTOMER SERVICE COUNTER DESIGN GUIDELINES (TYPE A: Main customer service counters) SEATED WORKSTATIONS AT ADA COUNTER TALLER SEATED OR STANDING WORKSTATION (ADJUSTABLE HEIGHT) (ADJUSTABLE HEIGHT) Counter can be adjustable with a range of 24-32 inches in height. Counter Depth and Computer Workstation (see Detail C) Four different design concepts for service counter design are presented below, each which provides a different grade of security. While these designs are conceptual in nature, the principles outlined can generally be applied to the service counters at any facility. Customer sales and service counters are transaction-based work areas where information is shared and/or transactions occur between people on both sides of a counter. The design of the space must allow for accessibility for customers while incorporating critical workstation design elements to keep staff safe.
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Service Counter Design Guide Notes 1. This guide applies to Models NE(L)(H)HSV. See Model Applicability & Dimensions chart (above) for specific models. 2. This guide does NOT cover every possible installation scenario. 3. SCC is not responsible for incorrect designs or installations. 4. Contact SCC Technical Support with questions. The Service Design Network (SDN), founded in 2004, is the leading non-profit institution for expertise in service design and a driver of global growth, development and innovation within the practice. Through national and international events, online and print publications and coordination with academic institutions, our member-based network. Using our cost effective modular series, most designs can be met. However if you have to have a Custom Service Counter manufactured, look no further. No matter what industry you're in, Industries Include: Retail Stores - Dispensary, Wine, Liquor, Craft Beer and Spirts, Golf Pro Shop, Health and Vitamin Jun 10, 2021 - Explore Maritess Sison's board "Service Counter" on Pinterest. See more ideas about restaurant design, restaurant interior, cafe design.
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One of the key features of a service counter is its design. It should be visually appealing, welcoming, and easy to navigate. The layout should be optimized to accommodate a high volume of customers. And need to have ample space for staff to move around and serve quickly. The counter should also be equipped with the necessary equipment. Service design is a process where designers create sustainable solutions and optimal experiences for both customers in unique contexts and any service providers involved. Designers break services into sections and adapt fine-tuned solutions to suit all users' needs in context—based on actors, location and other factors.
You can switch them out if you want to change menu concepts or the flow of the serving line. New equipment includes a forced-air cold pan for more consistent cooling, induction warming wells and more. Keep lines clean by incorporating shelves into the counters to hold serving containers. Induction hobs/wells. The guidelines are divided into two types of customer service counters: 1) Type A: Main customer service counters, which have workstations for multiple staff and have frequent interactions with customers (i.e. L&S counter; RSF membership/passport office; Optometry) 2) Type B: Smaller customer service counters, which have assigned workstations.
Dual Station Ledge Counter Sales & Service Counter
Aug 8, 2017 - Service counters are an integral part of any store. We think these ones are particularly cool! . See more ideas about service counter, design, retail design. Jul 18, 2016 - Explore Na Wang's board "service counter" on Pinterest. See more ideas about reception desk design, reception desk, counter design.
