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Get in Touch Safaricom only calls from 0722000000 Customer Support Team PrePay: Call 100 (Free) Or +254 722 002100 (chargeable) Email: [email protected] PostPay: 200 (Free) Or +254 722 002200 (chargeable) Email: [email protected] Data Queries: [email protected] Online Support Team All Retail shops Care desks Customer care outlets Was this information helpful? If not tell us how we can improve Manage all your services in one App Reach out to Safaricom's customer service for all your queries and support needs. We're committed to providing you with quick and helpful assistance.

WHY CHAT BOT [ZURI] IS WINNING THE CUSTOMER SUPPORT RACE IN KENYA

Discover Safaricom's mobile, data, and M-PESA services in Kenya. Seamless connectivity, innovative solutions, and exclusive offers await you! Personal ; Business; About Us; Investor Relations; Fraud Awareness; Media. Safaricom PLC 2024 Half Year Results. Have a look at our performance for the First Half of our Financial Year 2023/2024. View. Safaricom Selfcare. It's easy to see usage, balance, pay your bills and do so much more, all in one place. Login Mobile number or username Password. Login. Don't have an account yet? Register. Forgot username or password? Chat Safaricom Selfcare. Welcome to Safaricom Selfcare. It's easy to see usage, balance, pay your bills and do so much more. Was this information helpful? If not tell us how we can improve Manage all your services in one App The leading communications company in Kenya with the widest Network coverage, Best data,voice & SMS network, affordable prepaid and postpaid services & cheapest 4G smart phones in Kenya. Go to Safaricom self-care site https://selfcare.safaricom.co.ke/Home.action On the left side of the homepage there is a live chat tab click on it When you move the cursor to it you will get "DO you need help?" "Talk to us" When you click on it a pop up window will appear.

Chat bot, Zuri helping to ease tedious processes CIO Africa

To access Zuri on WhatsApp, customers will first need to save Safaricom's customer care mobile number 0722000100 on their phone's contact list. In 2017 the telco launched Safaricom Jitambulishe which is a Voice Biometrics identification system. Method 2: Live Chat Visit Safaricom Website: Go to the Safaricom official website. Navigate to Support: Look for the "Support" or "Contact Us" section on the website. Initiate Live Chat: Click on the live chat option to connect with a customer care agent in real time. Method 3: Social Media Create an Account Safaricom, accounts, identity, register, sign in. Registration to the Safaricom Selfcare service is possible through these steps: Search Safaricom Selfcare on your browser. Select the register option below the login dialogue box. Choose the registration type you wish to register; if it is personal, select the individual option. Key in your mobile phone number as your user name in the dialogue.

How to Check and Know Your and Airtel Number in Kenya

Customer Support Team PrePay: Call 100 (Free) Or +254 722 002100 (chargeable) Email: [email protected] PostPay: 200 (Free) Or +254 722 002200 (chargeable) Email: [email protected] Data Queries: [email protected] Online Support Team Twitter @Safaricom_Care and @SafaricomPLC Facebook: @SafaricomPLC Careers and HR 1 ( 1) Do you want to know how to contact Safaricom customer care? If your answer is yes, keep reading this guide as we explain what you are expected to do in this article. Safaricom offers the very best customer care services in Kenya. You can go ahead and chat with Zuri by messaging +254 722 000100 on Whatsapp. Zuri is now available on whatsapp Read Also: Loon dispatches additional balloons to Kenya Zuri enables over 17 million Safaricom mobile data users to perform a wide range of tasks like manage subscription services including viewing subscriptions Chat with Safaricom Customer care agents online How to login to Safaricom Selfcare Page at www.selfcare.safaricom.co.ke The official Safaricom Selfcare Login Page is www.selfcare.safaricom.co.ke. You can log in from your PC, Laptop, tab or smart phone. Step by step procedure of how to login to Safaricom Selfcare service dashboard Page

Chat Online 24/7 With YouTube

Safaricom in partnership with ForgetMeNot Africa is targeting over 12 million mobile phone subscribers in Kenya with a new product. The Kipokezi branded product will now enable subscribers to access email and online chat regardless of the make and model of their mobile phone. Safaricom roaming is a service that enables you,. (Kenya) when roaming: Dial + 254 followed by the desired number, e.g. Safaricom mobile number, dial +254 7xxxxxxxx. Simply use Zuri chat on the roaming website to contact Safaricom customer care or dial the PrePay Customer care number via +254 7222 002 100.You will be charged the.