Order Status Gift Card Balance Rewards Status How can we help? Chat 24/7 every day Chat with us Phone 800-211-2105 5am - 9pm PT every day English, Español & Français call us Email 24/7 every day email us Zenni offers three ways to reach their customer support team to cancel an order. Potential Problems When Canceling a Zenni Optical Order The primary issue that Zenni Optical's customers face when canceling an order is that they can't get a full refund because Zenni has already started work on their new lenses.
How do I cancel my order?
Here is a list of some optical abbreviations that will help you order your glasses from Zenni Optical: ADD (also NV-ADD): the Near Vision (NV) Reading ADDition correction on a multifocal Rx. Can be used for bifocal or progressive glasses, or for single-vision reading or computer (intermediate) vision glasses. AR: Anti-Reflective. Returning Online Purchases If you are not satisfied with the eyeglasses you have ordered from us, you may return them as described below. Accessories, other than eyeglasses, that are unused and in their original condition can also be returned as described below. Store Credit. Unless you opt-out of arbitration: (a) you will only be permitted to pursue claims against us on an individual basis, not as part of any class or representative action or proceeding and (b) you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis. How do I cancel my order after placing it? What's Zenni Optical's cancellation policy? How many days do I have to cancel? Can I cancel or change my Zenni Optical after I've checked out and made my purchase? Can I edit or adjust my Zenni Optical order? How do I cancel with Zenni Optical? Modification & cancellation policies rating: 3.0 - 1 rating
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TERMS & CONDITIONS Regence members receive 5% off your entire next purchase of merchandise only on www.zennioptical.com Taxes, fees and shipping not included. Sorry, offer not valid for commercial accounts. To receive discount, you must enter code at checkout. May not be combined with other offers, applied retroactively, or applied to returns. Cart New Year, New You Discover new arrivals for a fresh look in 2024. Shop now Eyeglasses Progressives Transitions® Sunglasses Bifocals Readers Progressive Lenses from $37.95 No-line Bifocals Clear vision at all distances. Shop now Polarized sunglasses that adapt to any daylight, even in the car. Shop Now Anti-Fog VR Lenses for Meta Quest 3 Cancel Zenni Order Ordering glasses online can seem like a great idea until you realize you ordered the wrong prescription or the frames just don't suit you. Don't panic - cancelling a Zenni optical order is simple if you follow these steps. Jump to topic: What You Need To Know Before Cancelling. What is Zenni? Zenni Optical is an online-only retailer of prescription glasses and sunglasses. It was founded in San Francisco in 2003. The company keeps prices lower by selling glasses.
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How to Contact Zenni Optical. There are a few ways you can connect with Zenni Optical customer service: Zenni Optical email:
[email protected]. Phone number: 800-211-2105. Contact form on the brand website. Live chat support 24/7. Zenni Optical customer service hours are 5am-9pm PT, every day of the week. Compared to most eyeglasses retailers, Zenni's prices are nearly unbelievable. You can find men's and women's glasses starting at $6.95 with select styles on the higher end of the scale at $49.95. Children's glasses begin at $6.95 and go up to $59.95.
Welcome to Zenni Canada. You're currently shopping our Canadian site. SHOP ZENNI USA. SHOP ZENNI CANADA.. Track My Order FAQ How to's Measure Your Pupillary Distance(PD) Help Center . Cart. Help Center. Order Status Gift Card Balance. How can we help? Chat. 24/7 every day. Chat with us. Phone. 800-211-2105 To cancel a Zenni order, you can either call customer service or submit a request online. To cancel by phone: 1. Call Zenni Optical customer service at 1-888-938-9387. 2. Provide the customer service representative with your order number and the reason for your cancellation. 3. The customer service representative will cancel your order and.
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In order to help you pick out your best pair of glasses, Zenni offers a Frame Finder, which can help you whittle down the massive selection by categories, including frame style, frame material, and more. Zenni also offers a Virtual Try-On program that works, but ultimately wasn't as comprehensive or workable as others we've tried. Canceling Zenni Orders. Zenni Optical is known for its affordable glasses that come in a wide range of styles. However, there may be times when you need to cancel an order. Here's everything you need to know about canceling orders with Zenni. How to Cancel Your Order. Canceling your Zenni order is simple and straightforward. Follow these easy.