Customer Service How can we help you? Order Info Returns & Exchanges Shipping Info Product Registration Warranty Gift Cards Care & Use FAQs Accessibility Contact Us 877-273-8738 MONDAY - FRIDAY, 9 A.M. TO 5 P.M. EST SEND A MESSAGE Le Creuset We want you to get the very best from your Le Creuset® products, so please contact us if you need help or advice on using your cookware. Our warranties do not extend any implied warranty provided by any state law to a consumer. Our warranties give you specific legal rights, and you may also have other rights which vary from state to state.
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For questions about our return policy, please call Consumer Services at 1-877-273-8738. To return or exchange an item, you must phone our Consumer Services at 1-877-273-8738 to obtain a Return Authorization Merchandise (RMA) number. Care & Use FAQs Looking to fill out a warranty inquiry? SUBMIT AN INQUIRY Still haven't found what you're looking for? For questions concerning this website, products or other topics related to Le Creuset, please contact our Customer Service team directly at
[email protected] or by completing the form below. Visit Now to Browse Over 1,400 Cast Iron, Stainless Steel & Non-Stick Pots, Pans & More. Shop By Color, Material or Collection and Design the Perfect Ensemble for Your kitchen. Ordering & Shipping HOW CAN I CHECK THE STATUS OF AN ORDER PLACED ONLINE? CAN I CHANGE OR CANCEL MY ORDER? IS IN-STORE PICKUP AVAILABLE FOR ITEMS I PURCHASE ONLINE? HOW CAN I SAVE ITEMS FOR FUTURE PURCHASE? WHAT ARE MY PAYMENT OPTIONS? WHEN IS MY ORDER SHIPPING, AND WHEN WILL IT ARRIVE? WHAT SHIPPING OPTIONS DOES LECREUSET.COM OFFER?
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Our Customer Service team are happy to help. Open Monday to Friday, 8am to 8pm, Saturday 9am to 5pm, Sunday 10am to 5pm 0800 665420 Call us Live Chat Message one of our dedicated experts now so they can help solve your issue. * Subject to online hours chat to us Frequently Asked Questions Alternatively, please contact the Le Creuset customer service team (details are provided at the back of this booklet). You are responsible for all costs and expenses incurred to return the products to either the original place of purchase or to Le Creuset. Services Our dedicated online, in-store and member services will ensure you get the best from your Le Creuset cookware. LE CREUSET ACCOUNT Welcome to our home Whether you're a quick-fix foodie or professional chef, you'll always find a home here. Our customer service team will process your request and provide you with a Return Authorization Merchandise (RMA) number as well as all other information concerning the return.. Le Creuset products purchased with a gift card are final sale. Le Creuset is not responsible for lost, stolen, damaged gift cards or unauthorized use. Gift cards are.
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Kitchen & Cooking Le Creuset offers a lifetime warranty—but is it for real? Accidentally chipped your Dutch oven? Here's what you need to do. Written by Valerie Li Stack Updated March 3, 2020. Customer 2 reviews GB Dec 23, 2023 Be aware! Worst customer service and company! I had purchased a dish with lid in person in their York,UK store. The item was in the box and sealed but upon arriving home and opened it, there's black deep spots and deep scratches. I called the store but their customer was ridiculous specially the manager.
1. I called customer support, and asked for a Returns Merchandise Authorization number. They ask you to put the number both inside and outside your returns box, so don't send it to them without calling first! I chatted with the kind support folks for a bit about my problem. Customer Service. BOXING WEEK | UP TO 40% OFF NUTMEG. FREE SHIPPING ON ALL ORDERS OVER $99. JOIN OUR PREFERRED CLIENT LIST. Skip to main content Skip to footer content. EN. COOK. BAKE. SERVE.
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Firstly, you can call them directly at 1-877-273-8738. They are available Monday to Friday from 8am-9pm EST and Saturdays from 9:00am-5:00pm EST. If you'd rather communicate electronically, you can send a message via their website. Simply go to their 'Contact Us' page and fill in the required information and your message. Le Creuset WInter Savings Event. Traditional Round Dutch Oven, from $273 (was $390) Traditional Oval Dutch Oven, $280 (was $400) Traditional Skillet, from $95 (was $136) Signature 3.75-Quart Oval Casserole, $240 (was $320) Square 3-Quart Cocotte with Lid, $204 (was $340) Signature Cassadou, $220 (was $350)
