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Call or Text: (888) 863-1968. Need help shopping at The North Face online? Check out our help center or use the form to contact us. Helping to keep gear out on the trails. When In 1968, when Hap Klopp took over The North Face, he put together our warranty program. Three years later we created a repairs department using sewers from our factory to make in-house repairs fo our customers - by repairing items we would reduce the need to purchase replacement goods.

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Are you a guest or received an item as a gift? Be ready with your order number, purchasers last name and visit Order Status to initiate your return. 2. Process your return. 1. Select the item (s) you wish to return. 2. Select the reason for the return. 3. Select your return method. 3. Package your item (s). Customer care service alert Contact us CHAT Get your question answered quickly. Chat with our team by clicking on the Chat /Virtual Assistant icon on weekdays from 8AM - 6PM. ASK Got a question? Explore our FAQs to find answers to common questions. Can't chat now? Click here to send us a message and we'll get back to you as soon as possible. store. Every 100 points gets you a $10 reward to use on gear you love. Exclusive gear. Get early and exclusive access to limited-edition collections and collaborations. Members-only field testing. Your gear should be as tough as you are. Test your purchase and see how it performs. If it isn't right for you - return it. Free Shipping. The North Face Outlet Berkeley. The North Face Outlet Berkeley. 1238 Fifth Street. BERKELEY, CA 94710. (510) 526-3530. Monday - Friday. Saturday.

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The North Face. 6,657,232 likes · 6,262 talking about this · 2,161 were here. #NeverStopExploring www.thenorthface.com The North Face is dedicated to producing high-quality outdoor clothing and equipment that promotes exploration and adventure. We provide a thorough returns policy in order to guarantee that you are happy with your purchase. Within 30 days of your purchase, you may return the item for a refund or exchange if, for any reason, you are not happy with your choice. WALTHAM, Mass.--(BUSINESS WIRE)--Wolters Kluwer, Health today announced that the global customer support teams for Ovid®, Lippincott®, and Audio Digest® received the NorthFace ScoreBoard Award. North Face Customer Care Representative Job in Appleton, WI. Easy 1-Click Apply North Face Customer Care Representative Full-Time ($14 - $17) job opening hiring now in Appleton, WI.

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Call: (877) 992-0111. Need help shopping at The North Face Canada online? Check out our help center or use the form to contact us. That is unbelievable. My family had many north face items and I am truly surprised how irresponsible north face had become!!! The attitude of customer service is extremely poor and they don't care less the item was rendered useless because of their own fault. Date of experience: January 08, 2024. Useful1. CONTACT US PHONE (TOLL-FREE) 0800 328 0012 EMAIL LIVE CHAT Live Chat available when you see the "" Icon between 8am to 7pm weekdays Wolters Kluwer recognized by NorthFace for 12th consecutive year. The 2023 NorthFace awards recognized AudioDigest, Lippincott Solutions, and Ovid for exceptional customer service, with a Net Promoter Score of 83. Read Press Release.

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CONTACT US Due to high Black Friday volumes, orders are taking 1-2 days longer than usual to be delivered. Complete the following form to send The North Face a message We will respond to your request, comment or question as soon as possible. Fields marked with an asterisk (*) are required to submit this form. Click here for a Warranty request. Marketing Trends - Interviews with trailblazing marketers, including CMOs, CEOs, VPs, and industry leaders.; Up Next In Commerce - Join host Stephanie Postles as she sits down with eCommerce leaders on the front lines of digital innovation.; The Data Chief - Meet the world's top data and analytics leaders transforming how we do business.; The Story - From the famous to the infamous.